SHIPPING

  1. PROCESSING TIME


-All orders are processed and shipped from our HQ in Melbourne , Australia within 1-3 business days from the time of purchase.

  • Orders placed on weekends or holidays will be processed the next business day .


  1. SHIPPING METHODS + DELIVERY TIMES


STANDARD SHIPPING :

  • Estimated delivery time : 5-7 business days
  • COST: $10.95 (FREE ON ORDERS OVER $50)


EXPRESS SHIPPING

  • Estimated delivery time : 2-3 business days
  • COST: $12.99 (FREE ON ORDERS OVER $100)


  1. ORDER TRACKING


  • Once your order ships , you’ll receive an email with a tracking number so you can follow your orders journey from our HQ to your doorstep.


  1. SHIPPING RESTRICTIONS


  • We currently only ship within Australia bound no further out of country destinations , there will be changes in the future regarding this.


  1. SHIPPING DELAYS


  • While we strive to ensure timely delivery , shipping carriers may experience delays, especially during peak seasons. XMOTO is not responsible for any delays caused by the carrier.


  1. SHIPPING RATES


  • Shipping rates are calculated based on the weight of your order and your location . Rates will be shown at checkout before you confirm your order.


  1. LOST OR DAMAGED ITEMS


  • If your package is lost or damaged during transit , please contact our customer support team at yourxmoto@gmail.com we will assist you in resolving the issue as quickly as possible.