SHIPPING
- PROCESSING TIME
-All orders are processed and shipped from our HQ in Melbourne , Australia within 1-3 business days from the time of purchase.
- Orders placed on weekends or holidays will be processed the next business day .
- SHIPPING METHODS + DELIVERY TIMES
STANDARD SHIPPING :
- Estimated delivery time : 5-7 business days
- COST: $10.95 (FREE ON ORDERS OVER $50)
EXPRESS SHIPPING
- Estimated delivery time : 2-3 business days
- COST: $12.99 (FREE ON ORDERS OVER $100)
- ORDER TRACKING
- Once your order ships , you’ll receive an email with a tracking number so you can follow your orders journey from our HQ to your doorstep.
- SHIPPING RESTRICTIONS
- We currently only ship within Australia bound no further out of country destinations , there will be changes in the future regarding this.
- SHIPPING DELAYS
- While we strive to ensure timely delivery , shipping carriers may experience delays, especially during peak seasons. XMOTO is not responsible for any delays caused by the carrier.
- SHIPPING RATES
- Shipping rates are calculated based on the weight of your order and your location . Rates will be shown at checkout before you confirm your order.
- LOST OR DAMAGED ITEMS
- If your package is lost or damaged during transit , please contact our customer support team at yourxmoto@gmail.com we will assist you in resolving the issue as quickly as possible.